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Q |
Are
parents allowed to watch while their children are
attending class? |
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A |
Yes! We have a small viewing area with chairs. |
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Q |
My
child missed a class, how do I book a make-up class? |
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A |
Please
visit the Make-Up Class
page for complete details on how to arrange
for make-up classes. |
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Q |
I
would like my child to just "try" gymnastics
to see if he/she likes it. Can I do this? |
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A |
Yes!
Your child can attend one full class for free to
see if he/she enjoys it. If you decide to register
you will be charged $4 for the extra class. |
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Q |
Are
there any referral programs for referring friends
to the gym, and do you offer group rates? |
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A |
Yes!
and Yes! Please contact us for details. We
offer both referral bonuses and group rates for
more than one child |
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Q |
Where
can I park my car? |
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A |
There
is parking directly in front of the facility and
around the entire block. |
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Q |
What
is the registration fee for? |
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A |
Your
registration fee pays for insurance and the awards
program. |
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Q |
Why
do I have to provide post-dated cheques? |
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A |
In
order to reserve your child’s class placement
we require post-dated cheques through to June. Otherwise,
it will be assumed that you are not returning and
your child’s spot in the class will be given
away. This is in no way a commitment longer than
one month at a time. You can get your post-dated
back at any time we only require one weeks notice
prior to the start of a regular calendar month. |
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Q |
Do
I have to stay to watch my child? |
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A |
Not
unless your child is under age 4. |
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Q |
Am
I required to bring my child’s medallion to
class during testing week? |
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A |
Yes,
if his or her most recent medallion is a Step 1
or Step 2. Mastered levels are not required. |
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Q |
Are
there discount for having 2 kids in the gym? |
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A |
No,
however there is a 10% discount for families of
5 or more (paid by one source). |
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Q |
Are
there change rooms? |
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A |
Yes.
Our washrooms are very large and serve as our change
rooms. |
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Q |
What
happens in the event of an accident? |
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A |
The
necessary first aid is immediately administered
followed by an accident report. All of our staff
must have their Standard First Aid. |
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Q |
What
are the office hours? |
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A |
Monday
to Friday -- 11:30am to 1:30pm and 3:30pm to 6:30pm
Saturday -- 9:30am to 1:30pm
Sunday -- 10:00am to 1:00pm
Outside of office hours, a staff member will be
available by phone between 8:30am to 7:30pm each
day, as the office phone is forwarded to a cell
phone out side of these times. |
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Q |
How
do I deregister? |
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A |
Fill
out the cancellation form on this web site, fax
a written notice to 380-2449 or come into the office
and deliver your notice in person. |
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Q |
Is
there credit given for missed classes? |
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A |
Only
in the case of illness where a doctor’s note
can be provided otherwise student can take part
in a makeup class. |
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Q |
Are
the instructors certified? |
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A |
All
of our instructors are certified by the National
Coaching Certification Program |
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Q |
What
is the difference between Victoria Gymnastics and
the competition? |
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A |
-
We guarantee our ratio of 8 students per instructor.
- Our facility is permanently set up with state
of the art equipment for both boys and girls.
- Fees are assessed month to month without penalty
for cancellation.
- Our facility is cleaned and ozone treated daily.
- We have experienced instructors who are continually
upgrading their knowledge base though additional
certification and coaching clinics.
- Our program structure is highly organized and
rewards students as the progress throughout the
entire learning process of each of the 14 levels. |
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Q |
What
skills will my child learn? |
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A |
Our
CANGYM program has over 530 skills on various apparatus
that begin at lead ups to forward rolls, for example,
and progress through to front flips. |
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Q |
What
do the kids do during a birthday party? |
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A |
The
actives are age and skill level appropriate. Party
attendees will enjoy one hour with two instructors
on the equipment followed by an hour in the full
decorated party room. When on the equipment, kids
usually find the main attraction to be the 40’
long trampoline that ends in a landing into our
foam pit. |
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Q |
Can
I have more than 12 kids I have paid for at my child’s
birthday party? |
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A |
Yes.
A head count is done at the start of the party and
for any number of students above the 12 a $5.00
fee is charged per attendee. |
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Q |
Can
I do a ‘Drop In’? |
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A |
No.
You can do a trial class if you have never been
previously registered with us. |
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Q |
Is
an attendance kept of each class? |
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A |
Yes. |
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Q |
Can
I pay via credit card? |
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A |
Sorry,
we do not accept cards of any sort. |
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Q |
To
whom do I address my concern regarding instruction? |
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A |
To
Andy Poirier, the school director, at 380-2442 or
andy_poirier@victoriagymnastics.com |
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Q |
To
whom do I address my concern regarding payment and
general administration? |
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A |
To
any of our office staff. Please avoid speaking to
coaches while they are instructing. |
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Q |
Should
my child attend if he/she is sick? |
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A |
No.
A makeup class can be done at a later date. |
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Q |
Is
the gym clean? |
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A |
Our
facility is cleaned and ozone treated daily. |
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Q |
Who
is the Manager? |
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A |
Andy
Poirier |
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Q |
Is
gymnastics good for your child? |
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A |
Gymnastics
provide the basic movement patterns which all other
sports depend upon (flexibility, strength, balance,
spatial awareness, and focus) |
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Q |
What
are some of the safety precautions that are taken
to ensure my child’s safety? |
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A |
-
Bathroom buddy system
- A coach must always be present when a student
is on an apparatus
- Any skill that a student performs must be appropriate
to ability
- Our low student ratio
- NCCP certified coaches
- Universal first aid training |
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Q |
How
many students are there per instructor? |
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A |
For
safety reasons, our guaranteed ratio policy is 8
students per instructor. |
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Q |
What
if I have a child less than 24 months of age who
I want to attend? |
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A |
For
your child to maximize his or her gymnastics experience
24 is the minimum age. |
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Q |
What
should I expect on my child’s first day of
class? |
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A |
Come
to the office to confirm your child’s registration.
Then your child will be called onto the main floor
where he/she will take part in a 10 minute group
warm-up that involves all of the students rotating
around to instructor for a specific warm-up activity.
Following this, student go their instructors where
they will learn which four apparatus they will be
visiting during the class. |
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Q |
When
can I start? |
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A |
Any
time fees are pro-rated to reflect the class time
remaining in a month. |
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Q |
Can
I switch classes? |
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A |
Yes,
at any time. Students often switch class times as
they take on other activities thoughout the year. |
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Q |
How
do I register? |
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A |
You
can register over the phone, via our online registration
form, or in person during our office hours. |
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Q |
What
happens during the summer? |
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A |
We
offer a variety of different camps that run 5 days
in duration as well as a modified version of our
fall program. |
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Q |
How
do students get into the competitive program? |
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A |
Entry
into our competitive program is by invitation only.
Our recreational coaches keep a sharp eye out for
students who demonstrate an aptitude for competitive
gymnastics. |
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Q |
Are
there any cost saving incentive programs? |
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A |
Yes.
If you pay 10 months in one payment you will receive
a 10% discount. |
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Q |
How
many times per week should my child attend? |
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A |
One
per week is recommended for new students. |
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Q |
Is
the program recreation program competitive in any
way? |
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A |
Not
at all. Our CANGYM program is set up so that it
is self paced and individualized. |
